Privacy policy

What we collect

• Your account: name, email address, username and, if you add one, a phone number. Your password is stored only as a one-way hash; nobody here can read it.
• What you publish or send: your profile, résumé, job applications, job postings, freelance projects, proposals and services, book listings, shops and products, and your messages.
• Identity verification, only if you ask for it: your legal name, national ID number, date of birth, address, company details and the documents you upload.
• Insurance and consultation requests: the details you enter and the phone number we contact you on.
• Files you upload. Every file is checked for malware before it is stored.
• Location, only in the local market and only when you tap "Near me": your approximate position is sent with that one search to find shops near you. It is not saved to your account, and nothing is read in the background. Your phone or browser asks your permission first.
• Technical records: your IP address, device and browser type and the addresses you request, kept in our server logs for security; and error reports from the website and the app (what failed and on which page, not what you typed).

How we use it

To run the services you use: to show your postings, deliver your applications and messages, process your requests, and review postings before they go live. To keep the service secure: to stop abuse, spam and attempts to break into accounts.

We do not sell your information, we show no advertising, and the website and the app contain no third-party tracking or analytics.

Who can see it

• Other people see what you publish: your public profile, postings, listings and shops.
• An employer sees the application and résumé you send them; the person you message sees your message.
• Your email address and phone number are never shown on your public profile.
• Our staff see what they need to review postings, verify identities and answer requests.
• Authorities, only when Iranian law requires it.

Cookies and storage on your device

The website keeps you signed in with a secure cookie and remembers your language and display choices in your browser. The app keeps its sign-in in Android's encrypted storage. Neither uses tracking cookies.

Where it is kept, and for how long

Your information is stored on our own servers in Iran and always travels over an encrypted (HTTPS) connection. We keep it for as long as your account is open. Backups are kept for 14 days and then deleted.

Your choices

• You can see and edit your profile, and remove your postings and listings, at any time.
• You can delete your account yourself, on the website (Profile) or in the app (Settings): your account details, identity documents, CVs and photos are erased at once, your listings are closed, and so are the requests saved in your account. A request you sent through a public form and did not save to your account cannot be safely matched to you, so ask us through the contact page to erase it, or for a copy of your information; we do either within 30 days. We keep only what the law requires us to.
• You can withdraw the app's location permission at any time in your phone's settings.

Children

The services are meant for adults. If you are under 18, use them only with the permission of a parent or guardian.

Changes to this policy

When we change this policy we update this page and the date above. If a change affects how your information is used, we will tell you on the website and in the app first.

Contact

For any question about your information, write to us through the contact page.